FAQS

HOW LONG IS THE SHIPPING?

The anticipated delivery time after your product has shipped is 15 to 30 business days. Please take into account any holidays that may affect delivery time frames.

HOW MUCH IS SHIPPING TO MY COUNTRY?

Shipping costs are computed at checkout and may vary based on your location and the contents of your order.

DO I HAVE TO PAY DUTIES AND TAXES?

We are obligated by law to declare the entire amount of your purchase for customs purposes; nevertheless, most of our customers have reported that their packages have not been held up at Customs. However, because customs laws differ from country to country, we don't have complete control over these costs and can't estimate how much they'll cost if they apply.

If you have any questions, you may always contact your local customs office. In the event that your shipment is withheld at Customs, you may still be liable to customs and taxes. If you run across this problem, please contact us at support@92custom.com and we'll do all we can to help!

HOW DO I MAKE A PURCHASE?

We accept payments through Paypal or credit/debit cards at this time. With our PCI-compliant payment gateways, purchasing with us is as easy, safe, and secure as promised!

1. To study the specifics of any item, simply click on it.

2. Choose your preferred color, size, and other options, if applicable, and then click 'Add To Cart.'

3. After that, you'll be sent to your Shopping Cart Summary. By hitting the "CHECKOUT" button, you may either continue looking for other things or complete your purchase. Simply return to our catalog pages or product pages and repeat steps 1 and 2 if you desire to add more goods to your cart.

4. Always double-check your order summary as it is altered at each stage, such as when you select a delivery method or use a discount coupon.

5. Confirm your mailing address and phone number so that we may include it on the delivery notice and the postman can contact you if you are not at home when your shipment comes.

6. Proceed to the third and last stage of the checkout procedure, the payment method step, by paying with your debit/credit card or PayPal balance. Always double-check your payment details.

7. Click the "Complete Order" button to complete your transaction. You'll be taken to a thank you/order status page after that. This page provides details (e.g. order tracking number) that you may use later to follow the progress of your purchase or any pertinent changes. You may wish to bookmark or take note of the information on this page.

THE STYLE/SIZE/COLOR I WANT IS OUT OF STOCK! WHEN WILL YOU BE RESTOCKING?

We can't predict when the items will be available again because 92custom sells products from a variety of partner retailers. However, if you have certain goods in mind, please let us know and we'll be pleased to double-check for you!

HOW DO I RETURN MY PURCHASE?

We're so sorry things didn't work out the way you had hoped! First, contact one of our helpful customer service specialists, and we'll see what we can do to help you! Also, for more information on what may and cannot be returned, please see our Returns policy page.

HOW CAN I REACH YOU?

Our helpful customer care staff may be reached at support@92custom.com at any time. Subscribe to our email list to receive great specials and cheaper prices on the fantastic things we have in stock.